Terms of service

  1. 1. Definitions

    1.1. Seller – Top Mix

    1.2. topmix.lt - e-shop located at www.topmix.lt

    1.3. Buyer - 1) an active natural person, i.e. a person who has reached the age of majority and whose capacity is not restricted by court order; 2) a minor between the ages of fourteen and eighteen who has the consent of his or her parents or guardians, except in cases where he or she is emancipated; 3) a legal person; 4) duly authorized representatives of all the above persons.

    1.4. The parties - Buyer and Seller together.

    1.5. Seller's partner - legal entity: 1) selling goods or providing services to topmix, as well as a legal entity used to fulfill the Buyer's order; 2) the joint actions or projects with which topmix is carried out are published on the websites of this legal entity or in any media in which the action or project of topmix and this legal entity will be described.

    1.6. Personal data - any information relating to a natural person - a data subject whose identity is known or can be directly or indirectly identified by means of personal data, one or more personal, physical, physiological, economic, cultural or social characteristics.

    1.7. Rules - these "Topmix rules for buying and selling goods in the e-shop".

    1.8. Account - The result of the buyer's registration topmix, which creates an account that protects his personal data and order history.

    1.9. privacy policy - A document approved by the Seller, which provides the basic rules for the collection, storage, processing and storage of Personal Data using topmix.lt

    1.10. Shops - Stores owned by the seller at: Pramonės ave. 16 Rytinė galerija 16 hall Kaunas.

    2. General provisions

    2.1. The Buyer confirms the Rules after reading them and checking the box next to the statement "I have read the rules of buying and selling goods in the e-shop topmix and I agree with them". The Rules approved in this way are a legal document binding on the Parties, which sets out the rights and obligations of the Buyer and the Seller, the conditions of purchase and payment for goods, delivery and return procedures, liability of the parties and other conditions related to the purchase and sale of goods.

    2.2. By creating a topmix account, the Buyer confirms the Rules during the first registration. After the Buyer approves the Rules during the first registration (account creation), a long-term purchase and sale agreement is concluded between the Buyer and the Seller. The Rules approved during the first registration apply to all purchases of the Buyer

    2.3. Only Buyers as defined in Clause 1.3 of the Rules have the right to purchase topmix. By approving the Rules and having read the Privacy Policy (Clause 2.4 of the Rules), the Buyer confirms that he has the right to purchase goods from topmix.lt

    2.4. If necessary or in the circumstances provided for in the legal acts of the Republic of Lithuania, the Seller has the right to change, amend or supplement the Rules. Buyers will be informed about this by logging in to topmix.lt when purchasing goods for the first time after the entry into force of the new version of the Rules.

    2.5. The Buyer must get acquainted with the information approved by the Seller and made public privacy policy. The Buyer agrees or disagrees with the specific uses of the Buyer's Personal Data in accordance with the Privacy Policy itself.

    2.6. If the Seller has the right or obligation to provide the Buyer with information or documents by e-mail, in all cases the Buyer is responsible for providing the Seller with a valid e-mail address belonging to the Buyer.

    3. Ordering goods, the moment of establishing a legal relationship of purchase and sale

    3.1. The buyer can order the goods from topmix by choosing one of the following methods:

    3.1.1. by registering on topmix.lt online (entering your registration name and password);
    3.1.2. without registering online
    3.1.3. telephone;
    3.1.4. in stores.

    3.2. When ordering the goods in one of the ways specified in clauses 3.1.1 - 3.1.2 of the Rules, the Buyer must indicate in the relevant information fields provided by the Seller his / her Personal Data required for the proper fulfillment of the order of the goods.

    3.3. The provisions of the Rules and the Privacy Policy apply to Buyers who place an order for goods by telephone or in the Stores. By placing an order, they agree to the Rules.

    3.4. When the Buyer, having selected the product or service to be purchased and formed a shopping cart, completes all the steps of the order, the last of which is the selection and confirmation of the payment method, the Seller and the Buyer are deemed to have entered into a purchase and sale agreement. The Seller shall send the Buyer a reference to the applicable Rules together with the order confirmation to the e-mail address provided by the Buyer.

    3.5. By approving the Rules, the Buyer consents to the instruction (s) of the ordered product (s) in Lithuanian being submitted to the Buyer's Seller in accordance with the procedure provided for in the Rules and the Privacy Policy. email address provided. All essential information about the product and its properties is provided in the product description topmix.lt

    3.6. Every Buyer's order is stored in the topmix.lt database.

    4. Buyer Rights

    4.1. The Buyer has the right to purchase goods and order services from topmix.lt in accordance with the procedure established by these Rules. When ordering goods offered by the Seller's partners marked "Partner's product" or services provided by the Seller's partners, the Buyer may be subject to the terms and conditions set by the Seller's partners, the references of which are provided to the Buyer before ordering such goods or services.

    4.2. The Buyer has the right to cancel the order in accordance with the procedure established by these Rules.

    4.3. The Buyer has the right to withdraw from the contract in accordance with these Rules.

    4.4. The Buyer has the right to replace or return the purchased goods in accordance with the Rules.

    4.5. The Buyer has other rights enshrined in these Rules, the Privacy Policy and the legal acts of the Republic of Lithuania.

    5. Obligations of the buyer

    5.1. By using topmix.lt, the Buyer must fulfill its obligations, comply with these Rules, the Privacy Policy, other conditions clearly indicated by topmix.lt, and not violate the legal acts of the Republic of Lithuania.

    5.2. The Buyer must pay for the ordered goods or services and accept them in accordance with the procedure established by these Rules. If the Buyer chooses to collect the goods in the Store, he must collect them in the selected Store within the terms specified in the Rules.

    6. Seller Rights

    6.1. The Seller has the right to change, suspend or terminate the operation of certain functions of topmix.lt or part of them, as well as to change the layout of existing elements.

    6.2. The seller has the right to suspend or terminate the activity. In this case, all accepted and confirmed Buyers' orders are terminated and no new orders are accepted.

    6.3. In the event of a material change in the terms of service (eg changes in market conditions, legislation, etc.), The Seller has the right to change the scope or method of providing the services provided by topmix.lt, suspend, terminate the provision of the Services or a part thereof, tax the Services or a part of the Services. If the buyer expresses disagreement, his order is canceled.

    6.4. If the Buyer tries to damage the stability, security of topmix.lt or does not fulfill its obligations, the Seller has the right to immediately and without prior notice restrict or suspend the Buyer's access to topmix.lt or, in exceptional cases, cancel the Buyer's Account.

    6.5. The Seller has the right to cancel his order without prior notice to the Buyer, if the Buyer, having chosen the payment methods provided for in clauses 8.2.1 or 8.2.2 of the Rules, does not pay for the goods within 3 (three) business days.

    6.6. When the Buyer chooses the payment method provided for in Clause 8.2.3 of the Rules, the Seller has the right to contact the Buyer with the details specified in the order in case of any uncertainties regarding the information provided in the order. In this case, the term of delivery of the goods shall start to run from the date of contact with the Buyer. The Seller has the right to cancel the order without prior notice to the Buyer, i) if the Seller fails to contact the Buyer within 2 (two) business days after placing the order, or ii) if the Buyer does not provide the requested information to the Seller within the deadline specified by the Seller, or iii) verification of personal data.

    6.7. The Seller has the right, at its own discretion, without the separate consent of the Buyer to split the purchase of goods selected by him (in the basket) into separate orders, unless the Buyer wishes to purchase the goods in the basket by placing a single order before order confirmation. In the case of such a breakdown, the additional services (such as delivery, delivery, etc.) the price is broken down accordingly for individual orders and may therefore differ from the price of the services specified in the description of the specific product.

    6.8. The Seller has other rights enshrined in these Rules, the Privacy Policy, other documents of topmix.lt and the legal acts of the Republic of Lithuania.

    7. Obligations of the seller

    7.1. The Seller undertakes to enable the Buyer to use the services provided by topmix.lt under the conditions set forth in these Rules and other topmix.lt documents.

    7.2. The Seller undertakes to clearly and comprehensibly provide the Buyer with the information enshrined in Article 6.2287 of the Civil Code of the Republic of Lithuania.

    7.3. The Seller undertakes to respect the Buyer's privacy and to process the Buyer's Personal Data only in accordance with the Rules, the Privacy Policy and the legal acts of the Republic of Lithuania.

    7.4. Prior to the submission of the order, inform the Buyer about the suspension or termination of the functions of topmix.lt relevant for the execution of the order, as well as the changes specified in clauses 6.2 - 6.3 of the Rules. Submission of information is considered to be appropriate information. mail).

    7.5. Under the conditions provided for in the Rules, the Seller undertakes to deliver the goods ordered by the Buyer and to accept the returned goods of the Buyer.

    7.6. If the Seller is unable to deliver the ordered goods to the Buyer due to important circumstances, he undertakes to offer the Buyer a similar or as similar a product as possible. If the Buyer refuses to accept the product, which was offered as analogous or similar, the Seller undertakes to return the money paid to the Buyer within 14 (fourteen) working days, if a prepayment has been made, and in all cases to cancel the order.

    7.7. The Seller, disagreeing with the Buyer's requirements, must provide the consumer with a detailed reasoned written response no later than within 14 (fourteen) calendar days from the date of receipt of the Buyer's application, unless otherwise provided by the legislation of the Republic of Lithuania and the European Union.

    7.8. The Seller undertakes to perform other obligations imposed on the Seller by the Rules, the Privacy Policy and the legal acts of the Republic of Lithuania.

    8. Commodity prices, payment procedure and terms

    8.1. The prices of the goods in the order formed by topmix.lt are indicated in euros, including the amount of VAT valid at that time according to legal acts.

    8.2. The Buyer can pay for the ordered goods in one of the following ways:

    8.2.1. using electronic banking;
    8.2.2. Bank transfer;
    8.2.3. cash or bank card upon delivery / collection of goods;
    8.2.4. using the consumer credit conclusion service provided by leasing companies;

    8.3. When the Seller receives payment for the goods or receives confirmation of the purchase financing (if the Buyer has chosen the payment method established in clauses 8.2.4 - 8.2.5 of the Rules), the order of the goods is confirmed and the delivery term of the goods begins to count.

    8.4. By approving the Rules, the Buyer agrees that the goods purchase documents - VAT invoices, which are also warranty vouchers for the goods, will be submitted to him electronically to the e-mail address specified in the Buyer's registration form immediately after the order is completed. VAT invoices shall indicate the goods selected, their quantity, the discounts granted, the final price of the goods, including all taxes, and any other information required for the approval of the accounting legislation.

    8.5. The Seller also places VAT invoices for the goods purchased by the Buyer in the topmix.lt section.
    8.6. The price of the goods may not change after the Seller has confirmed the order, unless the price of the goods has changed due to a technical error in the information systems, correction of obvious errors and other objective essential reasons beyond the Seller's control (in case of evidence). If in this case the Buyer does not agree to purchase the product at a new price, the Buyer may cancel the order by informing the Seller within 2 (two) working days. If the order is canceled in accordance with this clause, all amounts paid by the Buyer shall be refunded.

    8.7. An administration fee of € 2.99 (including VAT at the time) applies to a shopping cart with a total price of all goods of less than € 9.99 (including current VAT). By approving the Rules, the Buyer agrees with the procedure for applying the administration fee specified in this clause and undertakes to pay it to the Seller. In cases where the money for the goods is returned to the Buyer in the cases provided for in the Rules, the administration fee shall also be refunded to the Buyer, if the Buyer has paid it.